Privacy Policy

Effective Date: [2025-11-11]

In Brief

We are AlphaWiseWin Inc. ("AlphaWiseWin," "we," or "us"). Your privacy is of utmost importance to us, and we are committed to safeguarding the confidentiality of the information you provide.

Key Points:

We do not sell your personal information to third parties
We do not sell your investment activity data to brokers or financial institutions
We do not share your stock watchlists with third parties for marketing purposes
We only share your personal information when necessary for delivering the services you requested
Your investment research activities and portfolio data are treated with the highest level of security

About Us

AlphaWiseWin is the data controller responsible for managing your personal information and is the exclusive owner of the AlphaWiseWin website at https://alphawisewin.com ("Website"), AlphaWiseWin mobile and desktop applications, AlphaWiseWin services (each, a "Service"), and all the information gathered on it. AlphaWiseWin collects information from users in various ways as explained in this privacy policy.

This privacy policy applies to personal information that we collect from you when you visit this website, create an account, or use our applications or services ("you" or "your" being interpreted accordingly). It provides details on what personal information we collect, the reasons for collecting personal information, its usage, the legal basis for processing your personal information, storage methods, and information-sharing practices.

As used in this privacy policy, "personal information" refers to any data that relates to you and allows for your identification.

By utilizing our service or providing your personal information, you consent to the terms of this privacy policy, so please review it thoroughly. If you disagree with this privacy policy at any point, you should cease using our Services, delete your user account, and uninstall the app immediately.

Updates to This Policy

We reserve the right to modify this privacy policy at our discretion by posting a new version on our website. You should periodically check our website to ensure you are comfortable with any changes. If we make any material changes to this policy, we will notify you through the app, via email, or by posting a prominent notice on our website at least 30 days prior to the change becoming effective. Your continued use of the Services after such changes constitutes your acceptance of the revised policy.

The latest version of this privacy policy was updated on [Date].

Personal Information Collection

Information We Receive from You

User Accounts

Should you choose to create an account, you will need to supply us with certain personal information to provide you access to our services. You may also opt to provide us with further information about yourself, as described below.

During registration, you will be required to provide us with either:

Your username and email address; or
If you choose to register or log in using your account from a third-party service, such as Facebook, Twitter, Google, or Apple, we will collect the account information provided by that service.

In some instances, you may need to provide and verify your phone number. You can also add additional information about yourself in the profile settings; however, this is optional.

The following information will be publicly displayed:

Username
User avatar image
Signature
"About me" section
Social media links (Twitter, YouTube, Facebook, Instagram)
Website
Date joined
Subscription level

The following information will NOT be publicly displayed:

Your first and last name
Phone number
Email address

If you register as a "Paid User," our third-party payment processor will also process information about your payment card and bank account information or payment account information that we require for the purpose of recording and processing your account registration. For further details, please refer to the "Payment Information" section under "When We Share Your Personal Information."

Contact Information

We also process any personal information you choose to provide when corresponding with us by phone, email, or otherwise visiting and interacting with this Website or any other services we operate.

Financial and Investment Data

When you use our stock analysis and investment research services, we collect and process:

Stock Watchlists: Securities you add to your watchlists or portfolios
Search Queries: Stocks, companies, and sectors you research
Analysis Preferences: Types of analysis you view (technical, fundamental, AI-generated)
Portfolio Simulations: Hypothetical portfolios you create for tracking purposes
Investment Research Activities: Pages visited, reports downloaded, charts viewed
User-Generated Analysis: Any stock analysis, comments, or investment ideas you share
Market Data Requests: Real-time quotes, historical data, and market information you access

Important Note: This financial data is highly sensitive and is treated with strict confidentiality. We use this data solely to:

Provide personalized stock analysis and recommendations
Improve our AI-powered investment research tools
Enhance your user experience
Comply with legal and regulatory requirements

We will never sell your investment activity data, stock watchlists, or trading preferences to brokers, financial institutions, hedge funds, or any third parties for commercial purposes.

Service Information

When you use our service, you may provide us with documents, images, comments, or other content that you upload or provide to us in the context of the Services ("User Content").

If you provide User Content that contains personal information of third parties, please make sure you have the necessary permissions from those individuals before sharing their information with us.

App Permissions

Our app requests certain permissions to function properly, including:

Camera: To allow you to take photos for profile pictures or content uploads. We will only access your camera with your explicit permission.
External Storage: To save downloaded content (such as stock reports, charts, analysis documents) or access files. We will only access external storage with your explicit permission. This is necessary for saving and retrieving files such as images, documents, or other content you choose to upload or download within the app.
Network and Wi-Fi State: To check your device's network connectivity and Wi-Fi status. This helps us ensure the app functions smoothly by confirming an active internet connection for features like syncing data, loading real-time market data, or streaming live stock quotes.
Billing: To process in-app purchases or subscriptions. This permission allows our third-party payment processor to handle transactions securely when you opt for paid services.
Internet: To enable the app to connect to the internet. This is essential for accessing real-time market data, stock quotes, news feeds, syncing your data, and delivering AI-powered analysis.
Notifications: To send you push notifications about market alerts, portfolio updates, stock price movements, app updates, new features, or community interactions. You can manage notification preferences in your device settings or within the app.
Phone State: To access basic device information, such as the device's status, to optimize app performance and ensure compatibility. We do not use this permission to access your phone number or call logs.
Wake Lock: To keep the device awake during specific tasks, such as streaming real-time market data or ensuring uninterrupted background processes when tracking portfolio performance. This ensures a seamless experience when using certain features.
Google Services: To integrate with Google services, such as analytics or push notifications, for improving app functionality and user experience. This permission allows us to communicate with Google's servers for these purposes.
Dynamic Receiver Not Exported Permission: This is a system-level permission used to ensure secure communication between app components. It does not directly access your personal data but is required for the app to function properly on newer Android versions.
Contacts: With your explicit permission, our app may access your contacts to enable you to invite friends to join the service or share investment insights. We only access contacts when you grant permission through your device settings, and you can revoke this permission at any time.

We only request permissions that are necessary for the app's functionality and do not use them for any other purposes. You can manage these permissions through your device settings at any time. If you deny certain permissions, some features of the app may not work as intended.

Information We Collect Automatically

Cookies and Other Technologies

We use browser cookies (small text files placed on your device) to administer our site, gather and analyze statistical information, ensure security, combat spam, and for advertising purposes. Cookies enable us to provide you with an enhanced user experience when you browse our website and also help to improve its features.

You can manage your cookie preferences through your browser settings. More detailed information on the use of cookies can be found in our separate Cookie Policy at [Cookie Policy URL].

We also use web beacons (tiny graphics with a unique identifier) for analytics and advertising purposes and to further develop, test, and improve our services.

Log Files

Similar to most online platforms, AlphaWiseWin utilizes web server log files. These logs capture information such as:

Internet protocol (IP) addresses (refer to the "Device Information" section for more details)
Types of browsers
Internet service providers
Pages that referred you to us
Pages you exit to
Types of platforms
Timestamps

We employ these log files to manage our site, gather aggregate traffic data for site planning, and to ensure compliance with our terms of service. It's important to note that in these log files, IP addresses are not linked to personally identifiable information unless necessary for security purposes.

Device Information

We collect data about the devices you use to interact with our services, including:

IP address of the device (which also gives us an indication of the country you are connecting from)
Type of device
Operating system and version
Versions of applications and browsers
Device identifiers (such as device ID, advertising ID)
Screen resolution and device settings

This information is gathered to:

Prevent spam and misuse of our services
Optimize the display of stock charts and financial data
Ensure compatibility with market data feeds
Detect and prevent fraudulent activities

In certain jurisdictions, IP addresses may be considered personal data and will be handled in accordance with this privacy policy.

Analytics

When you utilize our website, mobile and desktop applications, or widgets provided to other sites, we automatically gather analytics information. This may encompass:

General device details
Device identifiers (such as Google Advertising ID for Android devices or Advertising Identifier (IDFA) for iOS devices)
Network information
Interactions with websites and applications
Feature usage patterns
Session duration and frequency
Navigation paths through the app

We collect data in a pseudonymous form, and this analytics information does not include any personally identifiable information from your profile unless you have consented. We use this data to:

Analyze and enhance the functionality of our services and applications
Further develop and test our service
Understand how users interact with our stock analysis tools
Improve our AI algorithms and recommendation systems

For this purpose, we may employ both internal analytics and third-party service providers, such as:

Google Analytics: For website and app usage analytics
Firebase Analytics: For mobile app performance monitoring
[Other analytics providers as applicable]

We use Google Analytics' IP anonymization feature to protect your privacy. We do not combine analytics data with personally identifiable information without your consent. For more information on our use of third-party service providers, please see the section on "Third-Party Service Providers" below.

Data from Third Parties

When you log in to your account using credentials from internet services (such as Facebook, Twitter, Google, LinkedIn, Apple), those services send us your username and the email address associated with the credentials you've used.

We may also collect information from other third-party sources, such as:

Financial Data Providers: Market data, company information, financial statements (e.g., exchanges, financial data vendors)
Identity Verification Services: For compliance with financial regulations
Marketing Agencies: For advertising analytics (aggregated and anonymized)
Analytics Providers: For service improvement

This may include your name, contact details, and employer information where permissible under applicable law. We do not control or take responsibility for how third parties provide or process your personal information.

Usage of Personal Information

We utilize personal data in various ways that are essential for providing the services you intend to use, for certain legitimate interests, and as required to comply with applicable laws, as detailed below.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Contract Performance: To provide the services you've subscribed to
Legitimate Interests: To improve our services, prevent fraud, and ensure security
Legal Compliance: To comply with financial regulations, tax laws, and legal obligations
Consent: Where we've obtained your explicit consent for specific processing activities

We do not typically rely on your consent to process your personal data if another lawful basis is available. If we do rely on your consent, we will clearly communicate this to you at that time, and you may withdraw your consent at any time by contacting us at [email protected].

Specific Uses of Your Information

Profile Management

Each user's profile comprises information detailing their preferences and settings. Settings for users (such as language, theme color, chart preferences, default analysis type, etc.) are maintained solely to customize your experience when using our website, applications, or user accounts. We do not share private profile settings with any third parties.

Please be aware that when you create an account, other users or visitors may access your public profile and view any information you have made publicly available about yourself.

Operations Relating to User Accounts and Profiles

We use your contact information, such as your username, email address, or phone number, in the following ways:

To authenticate your user account, ensure its security and the security of our services, and to prevent spam, fraud, and abuse
To acknowledge, confirm, and manage your user account
To send all new users a welcome activation email to verify their email address
(For Paid Users) To provide you with subscription services and contact you regarding your use of such services. This is necessary for us to fulfill your requests
Paid Users will also receive notification emails from our payment processor if there are any issues with billing their cards for auto-renew subscriptions. Users cannot opt out of these messages, though they can delete their account
To comply with "Know Your Customer" (KYC) and anti-money laundering (AML) requirements if applicable to premium services

Providing Investment Research Services

We use your financial and investment data to:

Display personalized stock recommendations based on your interests and research history
Generate AI-powered analysis tailored to your investment preferences
Provide real-time market alerts for stocks in your watchlists
Create customized dashboards showing relevant market data
Suggest related stocks, sectors, or investment themes based on your research patterns
Improve the accuracy of our AI prediction models
Enable portfolio tracking and performance analytics

Important Clarification: While we use your investment activity data to personalize your experience and improve our AI algorithms, we never:

Sell your stock watchlists or trading preferences to third parties
Share your individual investment research activities with brokers or financial advisors without your consent
Use your data to front-run your investment decisions
Disclose your portfolio composition to other users or third parties

AI and Machine Learning

We use your data, including investment research activities and interactions with our platform, to train and improve our artificial intelligence and machine learning models. This includes:

Data Used for AI Training:

Aggregated and anonymized search queries and stock research patterns
Feedback and ratings you provide on AI-generated analysis
Click-through rates and engagement metrics on recommendations
Performance data comparing our AI predictions to actual market outcomes
General usage patterns across all users (in aggregate form)

Data NOT Used for AI Training Without Explicit Consent:

Your personally identifiable information (name, email, phone)
Your actual investment positions or account balances
Your private financial information
Individual portfolio compositions that could identify you

How We Protect Your Privacy in AI Training:

Data is aggregated and anonymized before being used for AI training
We use differential privacy techniques to prevent individual user identification
Personal identifiers are stripped from training datasets
You can opt out of having your data used for AI improvement by contacting [email protected]

AI-Generated Content Disclaimers:

AI-generated analysis is based on algorithms, historical data, and statistical models
AI predictions may not always be accurate and should not be your sole basis for investment decisions
We do not guarantee the performance of AI recommendations
You retain all rights to any original investment strategies or analysis you create

For more information about our use of AI, please refer to Section 8 (Data Usage and Artificial Intelligence) of our Terms of Service.

Analytics and Service Improvement

We use information we automatically collect or generate about you when you use the Services, as well as non-personal information about your device, to:

Analyze usage patterns and improve our platform's performance
Optimize the display of financial charts and market data
Test new features and AI algorithms
Conduct A/B testing to improve user experience
Identify and fix bugs or technical issues
Understand which features are most valuable to users

Deleting User Accounts

You have the option to discontinue using our website and/or application and request the deletion of your account in the Profile settings. Your account will be scheduled for deletion after 30 days. During this period, you can halt the deletion process at any time.

What Gets Deleted:

Your account credentials and login information
Your private profile information (name, email, phone)
Your private watchlists and portfolio simulations
Your personal preferences and settings

What May Be Retained:

Published ideas, analysis, and comments you've shared publicly (these become part of our community knowledge base)
Messages sent to other users (for conversation integrity)
Aggregated and anonymized usage data for analytics
Transaction records and billing information (for legal and tax compliance, retained up to 10 years)
Data necessary for security, fraud prevention, and legal compliance

Please note that search engines and third parties may retain copies of your publicly available information even after your account has been deleted.

Marketing

We may send you marketing emails about our services, products, features, or promotions we believe may interest you, including:

New stock analysis tools and features
Market insights and investment education content
Premium subscription offers and upgrades
Webinars and educational events
Special promotions and discounts

This is unless you have indicated to us that you do not wish to receive such communications. We will send you promotional information by email only with your consent (where required by law) or based on our legitimate interest in marketing similar services to existing customers.

You can opt out of receiving marketing communications at any time by:

Clicking "unsubscribe" in any marketing email
Adjusting your preferences in your Profile settings
Contacting us at [email protected]

Please note that even if you opt out of marketing emails, you will still receive essential service-related communications, such as security alerts, billing notifications, and important updates about our Terms of Service or Privacy Policy.

Social and Community Notifications

We may notify you via email or push notifications about:

New followers
Likes or comments on your published analysis
New content from users you follow
Mentions in community discussions
Replies to your comments
Market alerts for stocks in your watchlist

You can choose not to receive such notifications at any time by adjusting your notification preferences in your Profile settings.

Service-Related Announcements

Occasionally, it may be necessary to send out service-related announcements that you cannot opt out of. For example:

Service interruptions or maintenance schedules
Significant functionality upgrades or changes
Changes to our Terms of Service or Privacy Policy
Security alerts or data breach notifications
Account suspension or termination notices
Billing issues or payment failures

These communications are essential for maintaining your account and ensuring service continuity.

Customer Service

When you open a support ticket or contact our customer service team, we use:

Your contact details
Information about your device and browser
Server logs and error messages
A description of the problem
Any supporting materials (videos, screenshots, etc.)

This information is used solely to help resolve your issue(s) and improve our support services.

Legitimate Interests

We process your personal data as necessary for specific legitimate business interests, including but not limited to:

Service Operations: Managing and improving our platform, understanding how users interact with stock analysis tools, optimizing market data delivery
Security and Fraud Prevention: Detecting and preventing fraudulent accounts, market manipulation, spam, and abuse of our services
Product Development: Enhancing and refining our mobile applications, developing new AI algorithms, testing new investment research features
Internal Analytics: Anonymizing, pseudonymizing, aggregating, and de-identifying data for internal business uses, market research, and understanding user behavior patterns
Marketing: Sending you information about products or services similar to those you've subscribed to, unless you've opted out. Our legitimate interest lies in ensuring our marketing is relevant to you
Business Administration: Sharing personal data among our affiliated entities for administrative purposes, IT management, and sales activities (except where your consent is required)
Legal Compliance: Complying with financial regulations (SEC, FINRA, etc.), responding to legal authorities, enforcing our Terms of Service, protecting our rights and those of our users
Business Transfers: Facilitating mergers, acquisitions, or sale of assets

"Legitimate interests" refers to the interests of AlphaWiseWin and our affiliated entities in managing our business. We balance potential impacts on you and your data protection rights when processing personal data for our legitimate interests. Our interests do not automatically override yours. We avoid using personal data for activities where our interests are outweighed by the impact on our users, unless with explicit consent or if required or permitted by law.

You have the right to object to processing based on our legitimate interests at any time, especially if it relates to your particular situation. For more information on your rights, see the "Your Rights" section below.

Financial Data Special Notice

Protection of Your Investment Data

Your investment research activities, stock watchlists, portfolio simulations, and trading preferences are highly sensitive financial information. We recognize the confidential nature of this data and treat it with the highest level of security and care.

Our Commitments to You

We Will NEVER:

Sell your investment activity data to brokers, financial institutions, hedge funds, or asset managers
Share your stock watchlists with third parties for marketing or commercial purposes
Disclose your individual portfolio simulations or investment preferences to advertisers
Use your trading patterns to provide information to market makers or other trading firms
Front-run your investment decisions or provide your data to entities that could profit from your research
Share your search queries for specific stocks with companies or their competitors

We Will ONLY:

Use your financial data to provide personalized investment research and recommendations to you
Aggregate and anonymize your data (combined with thousands of other users) for improving our AI algorithms
Share data when legally required by financial regulators or law enforcement (with proper legal process)
Use your data to detect and prevent fraudulent activities or market manipulation

How Your Financial Data Is Used

Personalization: To show you relevant stock analysis, market news, and AI-generated insights
AI Improvement: Your anonymized research patterns help train our AI models (but cannot be traced back to you individually)
Market Alerts: To notify you about significant movements in stocks you're watching
Portfolio Analytics: To provide performance tracking and risk analysis for your simulated portfolios

Your Control Over Financial Data

You have full control over your financial data:

You can make your watchlists private (hidden from other users)
You can delete individual stocks from your research history
You can opt out of AI training by contacting us
You can export your data at any time
You can delete all your financial data by deleting your account

Regulatory Compliance

As a financial information service provider, we may be required to retain certain records for compliance with:

Securities and Exchange Commission (SEC) regulations
Financial Industry Regulatory Authority (FINRA) rules
Anti-Money Laundering (AML) requirements
Tax reporting obligations

Such retention is limited to what is legally required and will be clearly communicated to you.

Sharing Personal Information

We share your personal data with third parties in the following scenarios, but we emphasize that none of these instances constitute a sale of your personal data. We do not receive monetary or other valuable consideration in exchange for your data.

Third-Party Service Providers

AlphaWiseWin engages third-party service providers for operational support. These service providers may access, process, or store your personal data to perform services on our behalf, but they are contractually obligated to:

Use your data only for the purposes we specify
Comply with applicable data protection laws
Implement appropriate security measures
Not sell or share your data with other parties

Types of Service Providers:

Payment Processors:
- [Payment processor names, e.g., Stripe, PayPal]
- Process subscription payments and billing
- We do not store your complete credit card information
Cloud Infrastructure:
- [Cloud provider names, e.g., Amazon Web Services, Google Cloud]
- Host our servers and databases
- Provide data storage and computing resources
Analytics Providers:
- Google Analytics (with IP anonymization)
- Firebase Analytics
- Used to understand usage patterns and improve services
Email Service Providers:
- [Email service names, e.g., SendGrid, Mailchimp]
- Send transactional and marketing emails
- Manage email preferences
Customer Support Tools:
- [Support platform names, e.g., Zendesk, Intercom]
- Help us respond to your inquiries
- Store support ticket history
Financial Data Providers:
- Stock exchanges
- Market data vendors (e.g., [provider names])
- Financial news providers
- We share your contact details with these providers when you purchase premium market data access
Identity Verification Services:
- [If applicable] Used for KYC compliance for certain premium features
- Verify user identity to prevent fraud
Advertising Partners:
- [If applicable] To display relevant advertisements
- Data shared is typically pseudonymized and aggregated

Payment Information

Paid users must provide payment details for billing purposes, which are processed by our third-party payment processors. We do not have access to your complete payment card information during transactions. Our payment processors are PCI-DSS compliant and use industry-standard encryption.

Contact information may be used for communication if there are order processing issues or failed payment attempts.

AlphaWiseWin Affiliated Businesses

Our affiliates and subsidiary companies may access and process your information to:

Provide requested services across our product ecosystem
Offer related products and services
Conduct internal administration and IT management
Support customer service operations

All affiliated entities are bound by this privacy policy or equivalent data protection obligations.

Administrative and Legal Reasons

We may disclose your personal information if we believe it is reasonably necessary to:

Comply with Legal Obligations: Respond to subpoenas, court orders, legal processes, or governmental requests
Enforce Our Rights: Enforce our Terms of Service, investigate potential violations, or protect our intellectual property
Protect Safety: Protect the safety, rights, or property of AlphaWiseWin, our users, or the public
Prevent Fraud: Address fraud, security issues, or technical problems
Financial Regulation Compliance: Respond to inquiries from SEC, FINRA, or other financial regulatory authorities
Emergency Situations: Respond to emergencies involving danger of death or serious physical injury

We will notify you of such disclosures when legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, bankruptcy, reorganization, sale of assets, or similar corporate transaction, your information may be transferred to the acquiring entity as part of that transaction. We will:

Notify you via email and/or prominent notice on our website before your information is transferred
Ensure the acquiring entity agrees to protect your information in accordance with this Privacy Policy
Provide you the opportunity to delete your account before the transfer (if feasible)

This Privacy Policy will continue to apply to your information as transferred to the new entity unless you are provided notice of changes.

Data Sharing for Refund Disputes

By subscribing to our service, you agree to permit the sharing of your usage data with the Apple App Store or Google Play Store in the event of a refund dispute. This data may include:

Subscription start and end dates
Frequency of app usage
Features accessed during the subscription period
Last login date

Such sharing will only occur when necessary to facilitate the dispute resolution process with the app store and will be handled in compliance with applicable privacy laws and regulations. This data sharing is intended to support a transparent and effective resolution and may be used solely for that purpose by the respective app store.

Aggregate and Anonymized Data

We may share aggregate, anonymized, or de-identified data that cannot reasonably be used to identify you with:

Research partners studying investment behavior patterns
Industry analysts and market researchers
Business partners for joint product development
The public through reports or publications about market trends

This data does not contain any personally identifiable information and cannot be traced back to you.

International Data Transfers

AlphaWiseWin is based in the United States, and our servers and data processing facilities are primarily located in the United States. We may transfer your personal information to countries other than the one in which you reside, including to the United States, for the purposes described in this Privacy Policy.

Important Information for International Users:

These countries may have data protection laws that differ from those in your country of residence. By using our Services, you acknowledge and consent to the transfer, storage, and processing of your personal information in these countries.

Safeguards for International Transfers

For users in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, we ensure that any international data transfers comply with applicable data protection laws, including the General Data Protection Regulation (GDPR). We implement safeguards such as:

Adequacy Decisions: Transferring data to countries deemed to have adequate data protection by the European Commission
Standard Contractual Clauses (SCCs): Using standard contractual clauses approved by the European Commission to ensure an adequate level of protection when transferring data to countries without adequacy decisions
Additional Security Measures: Implementing supplementary technical and organizational measures to protect data during transfer and storage

You may request a copy of these safeguards by contacting us at [email protected].

Data Processing Locations

Your data may be processed in the following locations:

United States (primary data centers)
[Other countries where cloud servers are located, if applicable]

We ensure that all data processors in these locations are bound by contractual obligations to protect your data in accordance with this Privacy Policy and applicable laws.

Security of Personal Data

Our Security Measures

We take the security of your personal information seriously and implement technical, administrative, and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Technical Safeguards:

Encryption: We use industry-standard encryption (TLS/SSL) to protect data during transmission between your device and our servers
Data Encryption at Rest: Sensitive data stored in our databases is encrypted using strong encryption algorithms
Secure Servers: Our servers are hosted in secure data centers with physical and digital access controls
Firewall Protection: Network firewalls and intrusion detection systems protect against unauthorized access
Regular Security Testing: We conduct regular security audits, penetration testing, and vulnerability assessments

Administrative Safeguards:

Access Controls: We restrict access to personal information to employees and contractors who need it to perform their duties
Background Checks: Employees with access to sensitive data undergo background checks
Security Training: All employees receive regular security and privacy training
Confidentiality Agreements: Employees and contractors sign confidentiality agreements
Vendor Management: Third-party service providers are carefully vetted and must meet our security standards

Organizational Safeguards:

Data Minimization: We collect only the data necessary for providing our services
Regular Audits: We conduct regular compliance audits and security reviews
Incident Response Plan: We maintain a comprehensive data breach response plan
Privacy by Design: We incorporate privacy considerations into our product development process

Account Security

We strongly recommend that you:

Use a strong, unique password for your AlphaWiseWin account
Enable two-factor authentication (if available)
Avoid sharing your password with others
Log out of your account when using shared or public devices
Keep your email account secure (as it can be used to reset your password)

If you believe your account security has been compromised, please contact us immediately at [email protected].

Limitations of Security

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. You acknowledge that:

You provide information at your own risk
We are not responsible for circumvention of any security measures
You should use caution when sharing sensitive information online

Data Breach Notification

In the event of a data breach that affects your personal information, we have a comprehensive data breach management plan in place to:

Contain the Breach: Immediately take steps to stop unauthorized access and prevent further compromise
Assess the Impact: Investigate the scope and severity of the breach
Notify Affected Users: Notify you promptly through:
- Email to your registered email address
- Push notifications (if you have them enabled)
- Prominent notice on our website and app
- Direct mail (for serious breaches involving highly sensitive data)
Notify Authorities: Report to relevant data protection authorities as required by law (e.g., within 72 hours for GDPR breaches)
Provide Support: Offer guidance on steps you can take to protect yourself (e.g., changing passwords, monitoring accounts)

Our notification will include (where possible):

Description of the breach and data affected
Likely consequences of the breach
Measures we've taken to address the breach
Recommendations for protecting yourself
Contact information for questions

We comply with all applicable data breach notification laws, including:

GDPR (72-hour notification to authorities, without undue delay to individuals)
California Consumer Privacy Act (CCPA)
State breach notification laws in the United States

Retention of Personal Data

We retain your personal information for as long as necessary to provide our Services, fulfill the purposes outlined in this Privacy Policy, and comply with legal and regulatory obligations.

Retention Periods by Data Type

Account Information:

Retained while your account is active
Deleted within 30-90 days after account deletion request (except where retention is required by law)

Financial Transaction Data:

Retained for 7-10 years to comply with tax laws, accounting requirements, and financial regulations

Investment Research Data:

Watchlists and portfolio simulations: Deleted with account deletion
Aggregated and anonymized research patterns: Retained indefinitely for AI training and service improvement

Published Content:

Ideas, analysis, and comments you've shared publicly: Retained indefinitely as part of community knowledge base
May be retained even after account deletion to maintain platform integrity

Communication Records:

Customer support tickets: Retained for 3-5 years
Messages sent to other users: Retained to preserve conversation integrity

Security and Fraud Prevention:

Login logs and IP addresses: Retained for 12-24 months
Fraud investigation records: Retained for up to 7 years

Marketing and Analytics Data:

Marketing preferences and email engagement: Deleted within 90 days of opt-out or account deletion
Anonymized analytics data: Retained indefinitely

Legal Compliance:

Data subject to legal hold or litigation: Retained until the matter is resolved
Regulatory compliance records: Retained as required by applicable laws (up to 10 years)

Data Destruction

When retention periods expire, we will destroy outdated or unused data at the earliest reasonable time through:

Secure deletion from active databases
Overwriting or degaussing of physical media
Destruction of backup copies (in accordance with backup retention schedules)

Some data may persist in backup systems for a limited time after deletion from production systems, but will not be readily accessible.

Your Rights

As a user of our services, you have certain rights regarding your personal data. The specific rights available to you may vary depending on your location and applicable laws.

Universal Rights (Available to All Users)

1. Right to Access

You have the right to request access to the personal data we have collected about you. We will provide you with a copy of your data in a commonly used electronic format.

How to Exercise: Contact us at [email protected] or use the data export feature in your Profile settings.

2. Right to Rectification

If you believe that any personal data we hold about you is incorrect or incomplete, you have the right to request correction.

How to Exercise: Update your profile information directly in your account settings, or contact us at [email protected].

3. Right to Deletion

You have the right to request the deletion of your personal data that we have collected, subject to certain exceptions (e.g., legal obligations, fraud prevention).

How to Exercise: Use the account deletion option in your Profile settings, or contact us at [email protected].

Important Notes:

Some data may be retained as described in the "Retention of Personal Data" section
Published content may remain on the platform
We may retain certain data for legal compliance

4. Right to Object to Processing

You have the right to object to the processing of your personal data, particularly:

For direct marketing purposes (you can opt out at any time)
Where processing is based on our legitimate interests
For automated decision-making or profiling

How to Exercise: Adjust your preferences in your account settings or contact us at [email protected].

5. Right to Data Portability

Where technically feasible, you have the right to request the transfer of your personal data to another service in a structured, commonly used, and machine-readable format (e.g., CSV, JSON).

How to Exercise: Request data export through your Profile settings or contact us at [email protected].

6. Right to Withdraw Consent

If we process your data based on your consent (e.g., for marketing communications or certain data collection), you can withdraw your consent at any time.

How to Exercise:

Unsubscribe from marketing emails using the link in the email
Adjust notification preferences in your account settings
Contact us at [email protected]

Important Note: Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.

7. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe that your data protection rights have been violated.

How to Exercise: Contact your local data protection authority for assistance. We also encourage you to contact us first so we can address your concerns.

Additional Rights for Specific Regions

California Residents (CCPA/CPRA Rights)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the following additional rights:

Right to Know:

Categories of personal information collected
Categories of sources from which information is collected
Business or commercial purpose for collecting or selling personal information
Categories of third parties with whom we share personal information
Specific pieces of personal information collected about you

Right to Delete: Request deletion of personal information we collected from you (subject to certain exceptions)

Right to Opt-Out of Sale/Sharing:

We do not sell your personal information for monetary consideration
We may share information for targeted advertising purposes
You can opt out of such sharing by contacting us

Right to Limit Use of Sensitive Personal Information:

You can limit our use of sensitive personal information (e.g., financial data, precise geolocation)
Contact us at [email protected] to exercise this right

Right to Correct Inaccurate Information: Request correction of inaccurate personal information

Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights, including by:

Denying goods or services
Charging different prices or rates
Providing a different level or quality of services

Authorized Agent: You may designate an authorized agent to make requests on your behalf. The agent must provide proof of authorization.

How to Exercise CCPA Rights:

Submit a request at [email protected]
Call us at [phone number]
Use the "My Privacy Rights" form in your account settings

Verification: We will verify your identity before processing requests to protect your privacy.

Response Time: We will respond to verifiable requests within 45 days (extendable by another 45 days if necessary).

Virginia Residents (VCDPA Rights)

Under the Virginia Consumer Data Protection Act (VCDPA), you have the right to:

Access your personal data
Correct inaccuracies in your personal data
Delete your personal data
Obtain a copy of your personal data (data portability)
Opt out of:
- Targeted advertising
- Sale of personal data
- Profiling in furtherance of decisions that produce legal or similarly significant effects

How to Exercise: Contact us at [email protected]

Appeals: If we decline your request, you may appeal by contacting us at [email protected]. We will respond within 60 days.

Nevada Residents

We do not sell your personal information for monetary consideration as defined by Nevada law. However, you have the right to submit a request to opt out of any potential future sales.

How to Exercise: Contact us at [email protected]

European Economic Area (EEA) and United Kingdom Residents (GDPR Rights)

If you are a resident of the EEA or the UK, you have additional rights under the General Data Protection Regulation (GDPR) and UK GDPR:

Right to Restrict Processing: You can request that we limit the processing of your personal data in certain circumstances (e.g., while we verify accuracy or assess your objection)

Right to Information About International Transfers: You can request information about safeguards for international data transfers

Right to Object to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing (including profiling) that produce legal or similarly significant effects, unless:

Necessary for contract performance
Authorized by law
Based on your explicit consent

Legal Grounds for Processing: We process your data based on:

Contract Performance: To fulfill our contractual obligations to you (e.g., to provide the Services)
Legal Compliance: To comply with legal obligations (e.g., anti-money laundering requirements, financial regulations)
Legitimate Interests: To meet our legitimate interests (e.g., to improve our Services, prevent fraud) while respecting your rights
Consent: With your explicit consent where required

How to Exercise GDPR Rights: Contact us at [email protected] or contact our Data Protection Officer (see "Contact Us" section below)

Response Time: We will respond to requests within 30 days (extendable by another 60 days for complex requests)

Supervisory Authority: You may lodge a complaint with:

Your local data protection authority in the EEA
The Information Commissioner's Office (ICO) in the UK
[Specify if you have a lead supervisory authority]

Opting Out of Targeted Advertising

While we do not sell your personal data for monetary consideration, we may share certain data with advertising partners for targeted advertising purposes.

To Opt Out:

Adjust your cookie preferences using our cookie consent manager
Contact us at [email protected] with the subject line "Opt Out of Targeted Advertising"
Use browser-based opt-out tools:
- Network Advertising Initiative: http://www.networkadvertising.org/choices/
- Digital Advertising Alliance: http://www.aboutads.info/choices/
- Google Ad Settings: https://adssettings.google.com/

Important Notes:

Opting out of targeted ads does not mean you will stop seeing ads entirely
Ads will simply not be personalized based on your usage data
You may need to opt out on each device and browser you use
Clearing cookies may reset your opt-out preferences

Do Not Track Signals

Currently, our systems do not recognize or respond to "Do Not Track" signals from web browsers, as there is no universal standard for interpreting these signals. However, you can manage your privacy preferences through:

Your browser settings (blocking third-party cookies)
Cookie consent manager on our website
Opting out of targeted advertising as described above
Adjusting permissions in your account settings

We will update this policy if we begin responding to Do Not Track signals in the future.

How to Submit Requests

Email: [email protected] Subject Line: Include the type of request (e.g., "Data Access Request," "Data Deletion Request") Include in Your Request:

Your full name
Email address associated with your account
Specific request details
Any additional information to help us verify your identity

Verification Process: To protect your privacy and security, we will verify your identity before processing requests. This may involve:

Confirming your email address
Asking security questions
Requesting a copy of government-issued ID (for sensitive requests)

Response Times:

General inquiries: Within 15 business days
CCPA requests: Within 45 days (extendable to 90 days)
GDPR requests: Within 30 days (extendable to 90 days)
VCDPA requests: Within 45 days

Fees: We do not charge fees for most data subject requests. However, we may charge a reasonable fee or refuse to act on a request if it is:

Manifestly unfounded or excessive
Repetitive in nature
Requires disproportionate effort

Automated Decision-Making and Profiling

AI-Powered Investment Recommendations

AlphaWiseWin uses artificial intelligence and machine learning algorithms to provide personalized stock recommendations, market insights, and investment analysis. This involves automated decision-making and profiling based on:

Your investment research history and search patterns
Stocks you've added to watchlists
Types of analysis you engage with most
Your interaction patterns with different features
Aggregated market data and user behavior patterns

How Automated Decisions Affect You

Impact on Your Experience:

Personalized Content: You receive customized stock recommendations and market alerts
Tailored Analysis: AI-generated insights are adjusted to your apparent interests and risk profile
Feature Prioritization: The platform may emphasize features you use most frequently
Educational Content: Learning materials are suggested based on your knowledge level and interests

Important Clarifications:

These automated decisions do NOT have legal or similarly significant effects on you
We do not use automated decision-making for:
- Determining eligibility for services
- Setting subscription prices (same for all users at each tier)
- Making credit or financial decisions
- Any decisions that would significantly affect your rights or freedoms

Your Rights Regarding Automated Decisions

You have the right to:

Be Informed: Understand when automated decisions are being made (which this section addresses)
Human Intervention: Request human review of automated recommendations if you believe they are inaccurate
Explanation: Ask for an explanation of how a particular recommendation was generated
Object: Opt out of personalized recommendations and receive generic market information instead

To Exercise These Rights: Contact us at [email protected] with the subject line "Automated Decision-Making Rights"

Transparency About AI Logic

Our AI recommendation system considers:

Historical Performance: Past accuracy of similar predictions
Market Data: Current market conditions and trends
User Preferences: Your apparent investment style and risk tolerance (inferred from behavior)
Similarity Matching: Patterns from users with similar research interests
Technical Indicators: Chart patterns and financial metrics
News Sentiment: Analysis of relevant news articles and social media

What We DON'T Use:

We do not make assumptions based on protected characteristics (race, religion, gender, etc.)
We do not use your personal financial situation (as we don't collect this data)
We do not factor in your social connections or personal relationships

Public Information on Our Site

Public Profile

When you create your profile on our Service, other users or visitors may access your public profile and see any information you have made available about yourself, including:

Username
Profile picture/avatar
Bio or "About me" section
Social media links you choose to add
Date you joined
Subscription level (Free, Premium, etc.)
Public watchlists (if you choose to make them public)
Ideas and analysis you've published
Comments and community interactions

Your email address, phone number, and first/last name will NOT be visible unless you explicitly choose to make them visible in your profile settings.

Privacy Tip: Review your profile regularly to ensure only information you're comfortable sharing publicly is visible. You can adjust privacy settings in your Profile settings.

Public Content

Our Service allows registered users to share their investment analysis, stock ideas, market commentary, and other content with the community via our Publish features.

When You Publish Content:

By using a Publish feature (such as "Share Analysis" or "Post Idea"), you grant us an irrevocable, perpetual, worldwide, royalty-free license to:

Publish and display the content on our platform
Make the content accessible to other users and the public
Allow the content to be indexed by search engines (unless marked private)
Include your username as the author (which makes you identifiable)

Published Information Includes:

The content itself (analysis, commentary, charts, etc.)
Your username
Date and time of publication
Application used (e.g., "AlphaWiseWin for iOS")
Number of likes, views, and comments
Update history (if you edit the content)

Private Content Option:

You can publish content as "private," which means:

The content will not be displayed publicly
It will not be indexed by search engines
Only you (and anyone with a direct link) can access it
It will not appear in community feeds or search results

Important Notes:

Once published publicly, content may be copied, shared, or archived by other users or third parties
Even if you delete published content, copies may exist in search engine caches or on other websites
Published content becomes part of the communal investment knowledge base and may remain on the site even after you delete your account
Think carefully before publishing personal information or proprietary investment strategies

Community Interactions

When you interact with other users through:

Comments on published analysis
Forum discussions
Direct messages (if available)
Likes and reactions

These interactions may be visible to other users and contribute to your public profile. Your interaction history helps build your reputation within the community.

Third-Party Sites and Services

Links to Other Sites

At our discretion, we may include links to other websites from our Website or within our Services. These websites may be operated by third parties with separate and independent privacy policies.

Important Information:

We have no control over third-party websites
We are not responsible for their privacy practices, content, or services
We do not endorse or make any representations about third-party websites
Clicking on external links means you leave our site and our Privacy Policy no longer applies

We strongly encourage you to:

Read the privacy policy of each website you visit
Be cautious when providing personal information to third parties
Understand that third parties may have different data protection standards

Other Websites and Services

Our Website may integrate with or contain references to services not owned or controlled by us, including:

Social Media Platforms:

When you connect your social media accounts (Facebook, Twitter, LinkedIn, Google), those platforms' privacy policies apply to data they collect
Sharing content to social media is governed by those platforms' terms

Market Data Providers:

When you access premium market data, you may be subject to the data provider's terms and privacy policy
We share your contact information with data providers as necessary to grant you access

Third-Party Analytics and Advertising:

Our site may use third-party analytics tools (e.g., Google Analytics) that collect data about your visit
Advertising partners may use cookies and similar technologies to show relevant ads

Embedded Content:

Videos, charts, or other content embedded from third-party sites (e.g., YouTube, Trading View) are subject to those platforms' privacy policies

Single Sign-On (SSO):

When you log in using Google, Apple, Facebook, or other third-party credentials, those services share certain information with us as described in the "Data from Third Parties" section

This Privacy Policy applies only to information collected by our Website and Services. We are not responsible for the privacy practices of third parties.

Children's Privacy

Age Restrictions

Our Services are not directed to, and we do not knowingly collect personal information from, children under the age of 18.

Investment services and financial information platforms are intended for adults only.

Parental Notice

If you are a parent or guardian and believe your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected].

Our Commitment

If we discover that we have unintentionally collected personal information from a child under 18 without proper parental consent, we will:

Take immediate steps to delete the information as soon as possible
Terminate the associated account
Remove any content posted by the child
Not use the information for any purpose

Age Verification

During registration, users must confirm they are at least 18 years old. While we cannot verify the age of every user, we:

Rely on user representations about their age
Investigate when we have reason to believe a user is underage
Encourage parents to monitor their children's internet usage

Compliance with COPPA

We comply with the Children's Online Privacy Protection Act (COPPA) in the United States and similar laws in other jurisdictions that protect children's privacy online.

International Users

Data Transfers

As described in the "International Data Transfers" section above, your personal information may be transferred to, stored, and processed in countries other than your country of residence, including the United States, where data protection laws may differ.

Country-Specific Notices

For Users in the European Economic Area (EEA) and United Kingdom:

We comply with GDPR and UK GDPR
Data transfers are protected by Standard Contractual Clauses and additional safeguards
You have specific rights as outlined in the "Your Rights" section
You may contact our Data Protection Officer for questions

For Users in Canada:

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA)
You have rights to access and correct your personal information
Contact us at [email protected] for privacy inquiries

For Users in Australia:

We comply with the Privacy Act 1988 and Australian Privacy Principles
You have rights to access and correct your personal information
You may lodge a complaint with the Office of the Australian Information Commissioner

For Users in Other Countries:

We strive to comply with applicable data protection laws in all jurisdictions where we operate
Specific rights may vary based on local laws
Contact us for information about your rights under local law

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us:

General Privacy Inquiries

Email: [email protected] Subject Line: Privacy Inquiry Response Time: We will respond within 15 business days

Data Protection Officer (DPO)

Our Data Protection Officer is responsible for overseeing data protection matters and ensuring compliance with privacy laws.

Name: [DPO Name] Email: [email protected] Phone: [DPO Phone Number]

Mailing Address

AlphaWiseWin Inc. [Street Address] [City, State, ZIP Code] [Country]

Customer Support

For technical support or account-related questions (not privacy-specific):

Email: [email protected]

Security Concerns

For urgent security matters (e.g., suspected account compromise or data breach):

Email: [email protected] Available: 24/7 for critical security issues

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We Notify You of Changes

For Material Changes:

We will notify you at least 30 days before the changes take effect via:
- Email to your registered email address
- Prominent notice on our website and app
- Push notification (if you have notifications enabled)
- In-app banner or pop-up

For Minor Changes:

We will update the "Effective Date" at the top of this policy
Changes will be posted on our website
You may not receive direct notification for minor updates

Your Options

If you disagree with changes to this Privacy Policy:

You can delete your account before the changes take effect
You can stop using our Services
You can contact us to discuss your concerns

By continuing to use our Services after changes take effect, you indicate your acceptance of the revised Privacy Policy.

Reviewing Changes

We encourage you to review this Privacy Policy periodically
The current version is always available at: https://alphawisewin.com/privacy
You can view the effective date at the top of this document
Significant changes will be highlighted for a period of time after implementation

Additional Information

California "Shine the Light" Law

California Civil Code Section 1798.83 permits California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes.

Our Practice: We do not share personal information with third parties for their direct marketing purposes without your consent.

To Make a Request: If you are a California resident and would like to request information about our compliance with this law, contact us at [email protected] with "California Shine the Light Request" in the subject line.

Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of certain personal information to third parties who will license or sell such information.

Our Practice: We do not sell your personal information as defined by Nevada law.

To Verify or Submit an Opt-Out: Nevada residents may contact us at [email protected].

Accessibility

We are committed to ensuring this Privacy Policy is accessible to all users, including those with disabilities.

If you have difficulty accessing this Privacy Policy:

Contact us at [email protected]
Request an alternative format (e.g., large print, audio)
We will provide the policy in an accessible format within a reasonable timeframe

Effective Date

This Privacy Policy is effective as of [Month Day, Year].

Last Updated: [Month Day, Year] Version: 1.0

Summary of Key Points

For your convenience, here is a summary of the key points in this Privacy Policy:

✓ We protect your privacy: We do not sell your personal information to third parties ✓ Financial data security: Your investment research and portfolio data are highly protected ✓ AI transparency: We use AI to personalize your experience and clearly explain how ✓ Your control: You have extensive rights to access, correct, delete, and control your data ✓ Data minimization: We only collect data necessary to provide our services ✓ International compliance: We comply with GDPR, CCPA, and other major privacy laws ✓ Security: We use industry-standard encryption and security measures ✓ Third-party sharing: We only share data with service providers necessary to operate our platform ✓ Your rights: You can exercise your privacy rights by contacting [email protected]

This summary is for convenience only. Please read the full Privacy Policy above for complete information about our privacy practices.

By using AlphaWiseWin, you acknowledge that you have read, understood, and agree to this Privacy Policy.